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Official Website of the City of Monette, Arkansas
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Monette Water Tower and water infrastructure
City of Monette Utilities

Water & Sewer Services

Account information, billing schedules, payment options, service policies and important utility contacts for Monette residents.

Pay Water Bill Water Service Application
Start or Close ServiceNew accounts, transfers and closing informationBilling ScheduleDue dates, late fees and disconnection datesPayment MethodsAccepted payments and card processing feesCall Before You DigArkansas One-Call safety information

Opening, Transferring or Closing a Water Account

Accounts may be opened, transferred or closed by visiting the Monette Water Office during regular business hours.

New Customers

  • Complete an Application for Water Service.
  • Pay a $150.00 security deposit.
  • Customers moving from one residence to another within Monette must complete new paperwork. The existing deposit will transfer to the new account.

Closing an Account

  • Your water meter will be read.
  • A final bill will be calculated.
  • Your deposit will be applied to the final bill.
  • Any remaining deposit balance will be refunded.
  • If the final bill exceeds your deposit, you will be billed for the remaining balance.

Monthly Bill & Billing Schedule

Your monthly utility bill may include water, sewer, sanitation, FSDWA fees and applicable taxes.

Bills MailedLast day of each month
Bank DraftsProcessed on the 3rd of each month, or the next business day if the 3rd falls on a weekend or holiday
Payment DueBetween the 1st and 15th of each month
Late Fee10% added to any unpaid balance after the 15th

Payments must be received by the 20th to avoid service interruption.

Water Leaks

If you believe you have a water leak, contact the Monette Water Office immediately so the issue can be investigated as soon as possible.

Service Disconnection

Water service will be disconnected on the morning of the 21st for non-payment.

To restore service, customers must:

  • Pay the past-due balance in full.
  • Pay a $30.00 reconnection fee.

Service will be restored after both payments have been received.

Payment Methods

The Monette Water & Sewer Office accepts the following payment methods:

Bank Draft
Cash
Credit Card
Debit Card
Check
Money Order
Cashier's Check

Checks & After-Hours Payments

Please make checks payable to Monette Water and Sewer.

A night drop box is available on the east side of the building for after-hours payments.

Credit / Debit Card Processing Fee

A processing fee of 3% plus $1.00 per transaction applies to all credit and debit card payments.

Online payments may be made through the City of Monette website only.

Sanitation Information

Extra Sanitation Pickup

Additional sanitation pickups will incur an extra charge.

A separate bill will be mailed and will not be included with your regular monthly water bill.

Moving In

Please break down and properly dispose of all moving boxes after moving into your new residence.

Call Before You Dig

Contact the Arkansas One-Call Center before beginning excavation work.

Arkansas One-Call Center1-800-482-8998
Websitewww.arkonecall.com
  • Call at least 2 working days, but no more than 10 working days, before digging.
  • Before calling, mark your proposed excavation area with white paint, chalk, flags or stakes.